Incident management applies to which types of towing?

Incident management is a crucial aspect of towing operations, as it encompasses the processes and protocols that ensure safety, efficiency, and effective response during vehicle recovery scenarios. This approach is relevant to both light duty and medium-heavy duty towing operations.

In light duty towing, which often involves passenger vehicles, incident management focuses on safely removing vehicles from roadways, ensuring traffic flow, and protecting the safety of all road users. The quick and efficient response to breakdowns or accidents minimizes further incidents and provides immediate assistance to drivers in distress.

On the other hand, medium-heavy duty towing typically involves larger vehicles such as trucks and heavy equipment. The complexities associated with these recoveries often require enhanced incident management strategies. This includes assessing the scene for hazards, coordinating with emergency services, and employing specialized equipment and techniques to safely manage the recovery process without causing additional disruption or risk to public safety.

Therefore, incident management applies broadly across both types of towing, emphasizing the importance of systematic responses to ensure safety and effective vehicle recovery regardless of the size or type of vehicle involved.